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Thank you for visiting ("Site").  This cookie notice applies to the Site and any website or branded pages on third party platforms (e.g. hosted by our Business partners).

By using our Site, you are consenting to our use of cookies and other tracking technology in accordance with this notice. If you do not agree to our use of cookies and other tracking technology in this way, you should set your browser settings accordingly or not use the Site. If you disable cookies that we use, this may impact your user experience while on the Site.


When using a mobile device to connect to the internet, you should also refer to the privacy notice of the specific App you are using to understand its specific data collection practices.


Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

See below for details on what information is collected by cookies and how we use that information. For more information about the kind of data we collect, please read our Privacy policy.


The Site uses cookies to gain a better understanding how visitors use this Site. Cookies help us tailor your personal needs, to improve their user-friendliness, gain customer satisfaction feedback on our websites (through designated partners) and to communicate to you elsewhere on the web. 

The Site keeps all the information collected from cookies in a non–personally identifiable format. Site cookies located on your computer do not retain your name or your IP address.


The following types of cookies are used on the Site.


Necessary cookies

These are cookies that are strictly necessary for the operation of a website. Without these cookies, this website won’t work properly. Accordingly, we are not asking you for your specific consent for those cookies. For all other cookies your informed consent is required.

Session cookies
Session cookies are temporary cookie files which are erased when you close your browser. When you restart your browser and go back to the site that created that cookie, the website will treat you as a new visitor.

Functional/Persistent Cookies

These are cookies which are set up to improve the functionality of the website. For example, cookies that remember the content you previously viewed on this website or the email address and password you provided when registering during an earlier visit to this website. Cookies may also remember items you have previously placed in your shopping cart while visiting the Site. Using Functional cookies, therefore, may allow us to serve you content tailored to your interests and save you the time of having to re-register or re-enter information when you re-visit this website or try to access certain member-only sections. On some websites, cookies enable us to store your previous orders etc. 

Cookies that send information to us

These are the cookies that we set on the Site and they can only be read by that site. This is known as a "First-Party" cookie.

We also place cookies on brand ads which are placed on other websites owned by third parties (e.g. Business partners hosted website). We obtain information via those cookies when you click on or interact with the advertisement. In this situation the brand is placing a “Third-Party” cookie. The brand may use the information obtained by these cookies to serve you with advertising that is relevant and of interest to you based on your past online behaviour.


Some of our websites use Google Analytics Demographics and Interest Reporting to improve advertising. Some common applications are to target advertising based on what’s relevant to a user, to improve reporting on campaign performance, and to avoid showing ads the user has already seen. This is done using something called the DoubleClick cookie. If you don’t want your information collected in this way, you can:


  • use Google’s:

  • Ad Settings

  • to opt out of Display Advertising; or

  • use Google's

  • Browser add-on

  • to opt out of Google Analytics

DoubleClick cookies contain no personally identifiable information. Sometimes the DoubleClick cookie will contain an additional identifier that is similar in appearance to the cookie ID, and is used to identify an ad campaign to which a user was exposed previously.

We will not use any information reported by Google Analytics Demographics and Interest Reporting to identify any individual user of our site.

Find out more about Google Analytics Demographics and Interest Reporting.



First-party cookies - Strictly Necessary


Cookie name: ForceFlashSite
Duration: Session 
Purpose: When viewing a mobile site (old mobile under it will force the server to display the non-mobile version and avoid redirecting to the mobile site

Cookie name: hs

Duration: Session

Purpose: Security


Cookie name: smSession
Duration: Persistent (Two days or two weeks)
Purpose: Identifies logged in site members

Cookie name: XSRF-TOKEN
Duration: Session
Purpose: Security

First-party cookies - Functionality

Cookie name

Cookie name: svSession
Duration: Persistent (Two years)
Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site

Cookie name: RequestID
Duration: Session (20 seconds)
Purpose: Tracks visitor behavior and measures site performance

Cookie name: SSR-caching
Duration: Session
Purpose: Indicates how a site was rendered. 

Cookie name: smSession
Duration: Persistent (Two weeks)
Purpose: Identifies logged in site members

Third-Party cookies - Functionality

Cookie name: TS*
Duration: Session
Purpose: Security

Cookie name: TS01*******
Duration: Session
Purpose: Security

Cookie name: TSxxxxxxxx (where x is replaced with a random series of numbers and letters)
Duration: Session
Purpose: Security

Cookie name: TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters)
Duration: Session
Purpose: Security



Please ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them, although you may not have access to all the features of this Site if you do so. See your browser 'help' button for how you can do this. You do not need to have cookies on to use or navigate through many parts of this Site. Remember that if you use different computers in different locations, you will need to ensure that each browser is adjusted to suit your cookie preferences.

To delete the cookies and all information gathered, and otherwise change your cookie settings please click the following link.


Change Cookie Settings

The Site allows you to choose NOT to allow the services which create and use these cookies to run, although you may not have access to all the features of the Site if you do so. To do this now, just scroll up the page and click on the "Change Cookie Settings" link higher up.


For more information on the new legislation regarding cookies, see the Information Commissioners Office's website -


For useful information on cookies, see


We reserve the right to make any changes and corrections to this notice. Please refer to this page from time to time to review these and new additional information.


If you have any questions about this Site's Cookie policy, please do not hesitate to contact us.

Inovia Limited

South Oxford Business Centre

Suite C, Lower Road



OX44 9DP

United Kingdom


Tel: +44 (0)845 4303 888


Last updated 15th of June 2019.

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