Privacy policy

Our company Inovia Limited ("We" or "Our Company" are used interchangeably). This privacy policy will explain how our organisation uses the personal data we collect from you ("You" and "Your Company" are used interchangeably) when you use our website www.inovia.co.uk.

DATA WE COLLECT

Our Company collects the following data:

Your Company and Personal identification information:

Business information (Businee name, Business address, Phone number, Website URL etc.)
Personal information (Name, email address, phone number, etc.)

HOW DO WE COLLECT DATA?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.

Our Company may also receive your data indirectly from the following sources:

Distributors.
Manufacturers
Agents.
Service providers.

HOW WILL WE USE YOUR DATA?

Our Company collects your data so that we can:

Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
Order processing.
Internal analytics and insights processing.
Deliver monitoring and tracking service for products and services that you have purchased or subscribed.

If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.

Distributors.
Manufacturers
Agents.
Service providers.

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

HOW DO WE STORE YOUR DATA?

Our Company securely stores your data at WIX managed cloud services (www.wix.com).

Our Company will keep your data for the period stated by WIX. Once this time period has expired, we will delete your data by removing your account and other related company or personal identifiable information.

MARKETING

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

Distributors.
Manufacturers
Agents.
Service providers.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to our partners.

If you no longer wish to be contacted for marketing purposes, please use Contact form on this Website, found in the Website menu.

WHAT ARE YOUR DATA PROTECTION RIGHTS?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. See contact details on the bottom of this page.

HOW TO CONTACT US?

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Inovia Limited

Suite C, Lower Road

Garsington

Oxford

OX44 9DP

United Kingdom

Tel: +44 (0)845 4303 888

Email: info@inovia.co.uk

Last updated 15th of June 2019.